FAQs

Below FAQ are some common concerns of our clients before purchasing our products .
If you have other questions, please just send it to info@blazexgear.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

We offer free USA Shipping with tracking. There is NO shipping cost

When your items are shipped out, you should receive an automatic notification via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and our support team will help you track your order.

If you want to change your shipping address, please email us within 24 hours of purchase. Once your order is processed by our shipping team, we cannot edit your shipping details. Please double check your shipping address before confirming your purchase.

You can be absolutely sure that all purchases here are safe and secure.

Our return policy lasts 30 days since purchase.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure the satisfaction of your purchases.
We are confident our premium curated product selection will meet or exceed your expectations but if you want to make a return, please contact our support team at info@blazexgear.com and we will respond within 24 hours to assist with the process.

You can cancel your order within 24 hours of purchase. If you change your mind within 24 hours, please email and we will refund your order.

We will make it up to you! If you discover a flaw or fault in your item, please email us within the first 7 days of receiving that item and we will send you a free replacement.

Unable to find satisfactory answers ? Contact Support